Casa Xanadu - Authentic Spanish Rental

Last Updated: September 26, 2025

Casa Xanadu operates casaxanadu.es and manages vacation rental properties in Carmona and Seville, Spain. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, book a property, or interact with us through our services, including bookings via third-party platforms.

We collect the following types of information:

• Booking Information: When you book a property, we collect details such as your name, email address, phone number, billing address, payment information (e.g., credit card details), and travel preferences (e.g., check-in dates or special requests).
• Contact Information: If you contact us via email (e.g., info@casaxanadu.es), forms, or phone, we collect your name, email, phone number, and any details shared in your message.
• Account Information: If you create an account on our website, we collect your username, password, and any profile details you provide.

• Website Usage Data: When you visit casaxanadu.es, we collect data via cookies and similar technologies, including your IP address, browser type, device information, pages visited, and time spent on our site.
• Analytics Data: We use tools like Google Analytics to collect aggregated data on website traffic and user behavior to improve our services.

• Booking Platforms: When you book through third-party platforms like Airbnb, we receive personal information (e.g., name, contact details, and booking preferences) shared by the platform to fulfill your reservation.
• Social Media: If you interact with us on platforms like X, we may collect publicly available information from your profile.

We use your information to:

• Process and manage your bookings, including sending confirmation emails and coordinating check-in/check-out.
• Communicate with you about your stay, respond to inquiries, or provide customer support.
• Improve our website and services by analyzing usage trends and preferences.
• Send promotional offers or newsletters (with your consent, where required).
• Comply with legal obligations, such as tax reporting or safety regulations.
• Prevent fraud and ensure the security of our services.

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, website hosting, analytics, or property management (e.g., cleaning services or booking platforms like Airbnb). These providers are contractually obligated to protect your data.
• Legal Authorities: When required by law, such as to comply with tax regulations or respond to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

We do not sell your personal information to third parties for marketing purposes.

We use cookies to enhance your experience on our website, such as remembering your preferences or analyzing site performance. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable).

We implement industry-standard security measures, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Depending on your location (e.g., under GDPR for EU residents), you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Request data portability.
• Opt out of marketing communications.

To exercise these rights, contact us at info@casaxanadu.es. We will respond within 30 days, as required by law.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., to manage your booking or comply with legal obligations). Booking data is typically retained for 7 years to meet tax and accounting requirements.

Our website and communications may include links to third-party sites (e.g., Airbnb). We are not responsible for their privacy practices. Please review their policies before sharing personal information.

As a Spain-based business, your data is primarily processed in the EU. If we transfer data to countries outside the EU (e.g., for third-party services), we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on casaxanadu.es with the “Last Updated” date revised. We encourage you to review it periodically.

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@casaxanadu.es
• Address: Casa Xanadu, Carmona, Seville, Spain

Thank you for choosing Casa Xanadu for your Andalusian getaway. We value your trust and are committed to protecting your privacy.